AltiGen
Converged computer telephony solutions from AltiGen
Communications provide an easy to install, use and maintain call-center
enabled server-based PBX. This technology enables a user to make
high-quality, low-cost Internet-based calls over their existing
communications network using standard analog telephone devices as
well as IP phones. Why use expensive IP phones where you don't need
to? Converged telephony solutions provide the flexibility for you
to mix analog and IP phones in an integrated environment. Yet, you
are positioned to take advantage of an entirely IP environment if
you desire in the future.
AltiGen Communications systems provide rapid ROI
(return on investment) because there is no need to have technicians
come in to make moves, adds, and changes. AltiGen provides easy
to use graphical interfaces that allow your IT people to make changes
in seconds.
AltiGen Communications offers an extremely affordable,
robust contact center software module. This system also provides
an optional SDK (software development kit) to easily integrate third
party applications such as IVR (interactive voice response), CRM,
Speech Recognition and Oracle and SQL customer databases. Contact
Advantage™ is used to enable informal contact centers consisting
of 5-25 agents integrated with an AltiServ PBX. Contact Center Advanced
is a software module for formal multi-channel/multimedia contact
centers with up to 400 agents.
These systems are software based. They continue
to change and adapt as your communications needs continue to grow
more complex. Not only do we solve your communications solutions
for your business today, we also help "future-proof" your business.
For more information or to sign up for service, please contact:
TSR Solutions, Inc.
(262) 292-2000
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